On Target ABA is looking for an ABA Scheduler to join our team! The Scheduler is responsible for coordinating care between the ABA Behavior Technicians and their clients to maximize employee and client attendance and satisfaction.

This role is a part of our administrative support team that plays a vital role in advancing our mission to make a difference in the lives of children with autism spectrum disorder and their families. Every team member at On Target ABA is passionate about providing best in class support to our direct care providers, who in turn deliver the highest quality ABA therapy to our clients.

Schedule: Monday-Friday, 8 hour shift between 8am - 5pm business hours, will also need to check messages as needed for updates to the schedule from clients and staff

Job Duties

• Manage daily scheduling of employees on varying shifts to ensure adequate staffing for clients
• Manage scheduling call-in line to track therapy cancellations and schedule changes
• Modify/adjust schedules when clients cancel or are tardy
• Find coverage and manage rescheduled appointments to avoid canceling on clients
• Communicate all changes in schedules between families and the clinical team
• Manage scheduled and unscheduled absences ensuring required coverage in a fiscally responsible manner
• Strategize and problem solve to reduce staff cancellations and improve completion numbers
• Update master schedules to include new hires and terminations, availability changes and other changes as necessary
• Add codes to appointments as needed
• Add ending auth dates and update appointment schedules
• Complete weekly unconverted appointments audit report and monthly expiring authorizations and rebuild schedules that are ending
• Acts as resource person for employees in relation to daily scheduling
• Acts as a greeter and liaison for clinic visitors
• Review daily and bi-weekly attendance records for accuracy; submit reports to appropriate parties
• Conduct weekly inventory audit and center organization tasks
• Field employee questions and concerns within the center to appropriate parties
• Direct clinical questions from families to BCBA on the case
• Maintain communication with Clinical Director and Management
• Update Google calendar with important dates as needed
• Represent company in a professional and positive manner
• Perform all other tasks as assigned
• Special projects

Worker Specifications

Skills Required:

• Regular and predictable attendance is an essential requirement of this position
• Detail-oriented
• Effective time management skills and ability to manage multiple tasks at once
• Experienced in high pressure situations
• Basic computer skills and knowledge of Word, Excel, and Google/Gmail systems
• Excellent written and verbal communication skills
• Ability to develop and maintain professional relationships with clients, co-workers, and supervisors
• Commitment to ongoing training and development and acceptance of feedback

Education

Required: Associate Degree or Higher

Experience

Preferred: Experience in staff scheduling and/or coordination of care

Preferred: Experience in the ABA field

Preferred: Experience in Case Management

Job Type: Full-time

Pay: $33,000.00 - $40,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Application Question(s):

• What date are you available to start?

Education:

• Associate (Required)

Experience:

• office management: 2 years (Required)

Work Location: One location

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