POSITION RESPONSIBILITIES/ACCOUNTABILITIES

• Provides customer support by providing training, responding to requests, and resolving issues both on-site and on the telephone.
• Identify and schedule specific targets and project number of contacts to be made; follow up on new leads and referrals resulting from field activity.
• Identifies potential new sales prospects by assessing needs, trends and explaining products and options.
• Sells to and maintains contact with existing accounts and promotes positive relations with AGNE. Promotes the value of company products in order to expand account(s) to meet and/or exceed goals.
• Establishes rapport and maintains contact with potential new accounts.
• Participates and assists accounts in preparation of resets and/or remodeling.
• Develops and supervises the preparation, issuance, and delivery of sales materials, exhibits, and promotion programs to new and existing accounts.
• Identify, diagnose & respond to specific account needs in order to enhance customer service & satisfaction.
• Oversee new and existing accounts through follow-up and resolving customer concerns.
• Sells merchandise and equipment; advises customers on merchandise price, features, and/or on fees and services. Assists customers in the ordering and, as appropriate delivery of merchandise.
• Interacts with management, internal departments and warehouse for information and problem resolution to ensure account/customer satisfaction.
• Participates in the development of sales goals and objectives for AGNE. Recommends, implements, and administers methods, policies and procedures to enhance sales.
• Keeps abreast of market and product developments.
• Initiate, complete and prepare paperwork to activate and maintain new accounts.
• Prepares a variety of status reports, including activity, closings, follow-up, and adherence to goals. Reports on special developments, competitive information, trends and/or other feedback gathered through field activity.
• Performs other duties as assigned or required.

ESSENTIAL SKILLS & EXPERIENCE

• High school diploma or GED plus 3 to 5 years of sales/counselor experience with convenience store channel.
• Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
• Strong knowledge of Convenience store practices is required.
• Skill in the use Microsoft Office and related software applications.
• Ability to communicate effectively, both orally and in writing.
• Knowledge of retail and/or wholesale sales principles, methods, and techniques.
• Ability to persuade and influence others.
• Ability to identify and/or follow up sales leads and referrals.
• Ability to gather data, compile information, and prepare reports.
• Possession of a valid driver’s license is a requirement for the position.

PHYSICAL DEMANDS & WORK ENVIRONMENT:

• Work environment involves some exposure to hazards or physical risks, which require following basic safety precautions.
• Work involves some exposure to unusual elements, such as extreme temperatures, dirt, dust, fumes, smoke, unpleasant odors, and/or loud noises.

Job Type: Full-time

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