Program Requirements:

• Engages fully with all aspects of the CDASTL training program including, but not limited to: weekly training assignments, CDASTL Operational Learning Path, peer cohort discussions, STL Mentor discussions, team immersions, Regional Leadership meetings, in-person and/or virtual trainings, and capstone project.

• Partners with STL Mentor to create a personal growth plan and capstone project roadmap.

• Completes all curriculum assignments and capstone project on time to remain on track with their learning journey and graduate from the program.

Responsibilities:

• Maintains a thorough understanding of WFM store operations and merchandising processes.

• Oversees processes, programs, and initiatives including merchandising, marketing, quality assurance, training, and communications.

• Supervises daily operations and provides daily feedback to store leaders / teams regarding retail plan execution including; sales, margin, labor, merchandising, training, sanitation, marketing, and promotions.

• Drives decision-making and team focus through solid understanding of company operations and differentiation strategies.

• Drives exceptional customer service and maintains excellent community relations.

• Analyzes, compiles and completes necessary financial reports.

• Builds strong and supportive relationships with store and regional leadership.

• Demonstrates understanding of the interrelationships between various WFM departments, operations, and functions.

• Works with key functional and operational stakeholders to ensure shared understanding of Operations priorities, objectives, and anticipated outcomes. Ensures recommendations and insights are shared with the appropriate leadership decision-makers.

• Achieve and maintain comprehensive knowledge of and ensure compliance with Employment Law, Health & Safety, Food Hygiene and Weights and Measures.

• Understand, communicate and lead upon WFM Core Values, Leadership Principals and Declaration of Interdependence

• Know, communicate and support our Values in Action Achieve and maintain comprehensive product knowledge (Good Organics, Whole Trade, etc.)

Knowledge, Skills and Abilities Required

• A high performing Manager/Team Leader or has equivalent leadership experience, preferably in retail or hospitality industries

• The ability to successfully drive results; supporting TMs and TLs to achieve the highest standards

• Well-rounded knowledge and application of all merchandising/retailing expectations

• Critical thinking with creative approach to problem solving

• Excellent judgment and decision making

• Strong communicator; ability to be precise, clear and convey enthusiasm

• Ability to train and inspire excellence

• Ability to delegate effectively

• Well organized with excellent follow through

• Proficiency with email, Microsoft Office, and all operations-related applications.

• High integrity, transparency and authenticity

• Solid understanding of and compliance with WFM policies, procedures and processes

Desired Experience

• 2+ years of experience leading a team

• Customer Service Focus

• Team Building

• Employee Relations

• Store Operations (Inventory, Labor Management, Cost Control)

• Marketing (Pricing, Merchandising)