Job Details
Level
Experienced

Job Location
309 Middle Street - Washington, VA

Position Type
Full Time

Education Level
Not Specified

Salary Range
$20.00 - $25.00 Hourly

Travel Percentage
None

Job Shift
Any

Job Category
Restaurant

Summary and Qualifications
Located in the picturesque town of Washington, Virginia.
30 minutes from Culpeper, Front Royal, and Warrenton, Virginia
40 minutes from Gainesville and Stephen City, Virginia
Just a bit over an hour from Reston and Loudoun County, Virginia

Patty O's Café & Bakery is a new restaurant by Patrick OConnell, the award-winning chef and proprietor of The Inn at Little Washington. Slated to open in the fall of 2021, Patty O's will feature American classics inspired by Chef O Connells childhood, as well as, magical dream-like murals, incredible handcrafted cocktails, wine, beer, and a grab and go bakery of delightful French inspired pastries; there will be something for everyone.
Why join our team:

We offer:

• Health, vision and dental insurance (full time employees)
• Paid time off (Full time employees)
• 401(k) retirement plan with match
• On-the-job training
• Employee education allowance
• Advancement potential
• Flexible schedules
• Employee appreciation events
• Complimentary uniforms
• Delicious family meals daily prepared by the chefs
• Referral bonuses
• Competitive pay

Come be a part of history and the legacy of the first ever Patty O's Cafe & Bakery!

SUMMARY
Responsible for the service of Bar and Lounge in accordance with restaurant standards. Accountable for all facets of Bar including, but not limited to, bar setup and breakdown, cocktail knowledge, wine knowledge, food knowledge, cocktail production, cocktail service, sanitizing and resetting the Bar, cash handling, walking food, and general bar maintenance. Participate in daily line up meetings. Engage guests and assist in beverage sales in restaurant, lounge, and bar. Assist management team in actively servicing guests. Direct dining room staff on beverage service according to Cafés specifications courteously and efficiently.

ESSENTIAL FUNCTIONS
Maintain complete knowledge of:

• The characteristics and description of each wine and champagne by the glass on the bar wine list.
• Designated glassware for each cocktail.
• Industry trends and competition.
• Dining Room, Lounge, Patio, and Bar layout; table/seat/station numbers, proper table set-ups, room capacity, hours of operation, price range, and dress code.
• Correct maintenance and use of equipment.
• All menu selections available in all outlets.
• Daily/weekly management of missed punches, punch edits, and weekly gratuity management per IALW policy and Virginia law.
• IALW handbook-compliance and adherence to IALW policies.
• See that scheduled inventories are both timely and accurately performed.

• Attend all pre-shift meetings while on property.
• Be familiar with all resort services/features and local attractions and activities to respond accurately to any guest inquiry.

• Monitor and handle guest complaints and ensure guest satisfaction.
• Monitor guest reactions and confer frequently with service staff to ensure guest satisfaction.
• Work as bartender; actively sell beverage to guests and enhance the overall dining experience for the guests.
• Communicate all 86d liquors/beer to staff daily.
• Maintain complete knowledge and strictly abide by state liquor regulations; particularly those prohibiting service to minors, intoxicated persons, and drunk driving.
• Ensure the inspection and planning of materials and equipment for readiness of service.
• Ensure the inspection of table set-ups, check for cleanliness, neatness, and agreement to departmental standards.
• Inspect all aspects of the bar/lounge environment ensuring compliance with standards of cleanliness and order
• Ensure that the service stations are clean, organized, and stocked with designated supplies.
• Monitor that all service staff are greeting and escorting guests to their tables according to departmental procedures. Ensure that tables are seated to best service the guests.
• Monitor and maintain cleanliness and working condition of departmental equipment, supplies and work areas.
• Assist Restaurant staff with their job functions to ensure optimum service to guests.
• Complete scheduled inventories.
• Participate in and support hotel and company efforts towards sustainability and environmental initiatives.

Perform other duties as directed, developed, or assigned.

QUALIFICATIONS
Essential:

• High School graduate
• Minimum 21 years of age to serve alcoholic beverages
• Experience as a bartender and/or cocktail server
• ABC certified
• Ability to satisfactorily communicate in English with guests, management, and co-workers to their understanding

Desirable:

• High school graduate, some college
• Certification of previous training in liquor, wine and food service.
• Any previous Culinary training.
• Certification in alcohol awareness program./TIPS certified
• Knowledge of Computerized P.O.S. systems.
• Previous guest relations training.

SKILLS
Essential:

• Ability to satisfactorily communicate in English with guests, management, and co-workers to their understanding in person and by telephone.
• Ability to provide legible communication.
• Ability to compute basic mathematical calculations.
• Ability to lift and carry 30 lbs.
• Ability to stand and walk for up to 12 hours.
• Ability to think clearly and remain calm under pressure, making sound and logical decisions quickly.
• Ability to prioritize and organize service requirements at all tables in assigned station.
• Ability to be a clear thinker, analyze, and resolve problems while exercising good judgment.
• Ability to focus on attention to details.
• Ability to suggestively sell menu items, beverages, and wines.
• Ability to input and access information in POS system.
• Ability to exert physical effort in transporting equipment and wares.
• Ability to endure abundant physical movements in carrying out job duties.
• Ability to ensure security and confidentiality of guest and hotel information.
• Ability to anticipate and interpret guests’ service needs.
• Ability to perform job functions with minimal supervision.

Desirable:

• Knowledge of Microsoft Office software.
• Knowledge of the local geographic area, competitors, and business trends.
• Knowledge of destination, activities, food & beverage, and spa.
• Knowledge of gourmet food and beverage background, knowledge of (high-end) industry publications, and customer service skills
• Ability to work flexible schedule, to include weekend and evenings as needed for the benefit of departmental coverage.
• Bilingual: English and Spanish.

PHYSICAL DEMANDS

• Frequent need to perform the following physical activities: reaching, bending, pushing, pulling, twisting, lifting, and climbing.

• Constant need to perform the following physical activities: grasping, turning, finger dexterity.

• Frequent need to stand for long periods of time.

• Lifting/carrying up to 30 lbs. frequently and 50 lbs. occasionally.

• Vision requirements: Frequently need to see small details and things clearly beyond arms’ reach

Respond to general public and converse with staff. Ability to hear fire alarms and emergency equipment
**The Inn at Little Washington is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws**

Job Type: Full-time
Pay: $20.00 - $25.00 per hour

Location: 309 Middle Street Washington,VA, Washington, VA 22747

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• Holidays
• Weekend availability

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