Role:

You have an incredibly important role at the Botanical Co! You build patient relations, teach others about all the different forms of cannabis, and drive sales for the company.

Responsibilities:

-Greets customers warmly when they enter the sales floor.

-Advises recreational customers and medical patients on suitable cannabis products based on preferences, needs, habits, and medical conditions.

--Maintains deep product knowledge while staying abreast of trends available on the market.

-Processes customer payments using the Point of Sale system.

-Correctly weighs, packages, and labels cannabis products.

-Takes current inventory of cannabis products and ensures that the sales floor is adequately stocked.

-Responsible for sales and customer experience by maintaining a tidy, safe, and inviting store environment.

-Promote a work environment that is compliant with established policies and procedures customer-service oriented.

Requirements/Experience

• At least one year of customer service experience, preferably in cannabis or another regulated industry
• Must maintain a clean and professional appearance while in our customer-based environment or representing our brand
• Ability to stand for long periods, bend, reach and move about the store with the ability to lift and carry up to 20lbs
• 21+ years of age, only
• Must be able to pass a background check
• High school diploma/GED
• Sound knowledge of cannabis products and their medical benefits.
• Outstanding organizational skills.
• Analytical and problem-solving skills.
• Effective communication skills.
• Exceptional customer service standards.

Job Types: Full-time, Part-time

Pay: From $15.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 10 hour shift
• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Night shift

Weekly day range:

• Monday to Friday
• Weekend availability

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 3 years (Preferred)

Work Location: One location

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