Sacopee Valley Health Center is a multi-service, progressive, rural Federally Qualified Community Health Center located in a designated medically under-served area. Services on-site include integrated primary care, dental services, family planning, behavioral health counseling, psychiatry, nutrition, podiatry, social services, care management, radiology and lab services. We utilize NextGen EHR. We are proud to maintain NCQA certification as a Level III Patient-Centered Medical Home. We are a not-for-profit organization and we offer our services on an income-based sliding fee scale. As a provider-led organization, we strive to maintain a positive and open work environment.

This Call Center position is a full-time position. Please join our growing Patient Support Team in providing quality service to our patients. Our dedicated staff is supportive, passionate about the work we do for our community, enthusiastic and helpful. We offer generous PTO and benefits. We strive to offer our best to each other, our community, our center.

The patient support specialist opens and closes the health center as assigned; schedules patients for appointments, notifying of any previous balance due; calls and confirms appointments; accesses various insurance portals to check patients' eligibility or financial responsibility, answers and processes incoming telephone calls.

Responsible, compassionate team member needed to join our staff. Must be reliable, have computer literacy requiring high level of accuracy for data access, entry and retrieval; excellent customer service skills required.

High school diploma or equivalency required. Experience in a medical office or with medical terminology preferred.

Job Type: Full-time

Pay: $15.00 - $16.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

COVID-19 considerations:
We are committed to the health and safety of our staff and require all employees to be fully vaccinated, and masks are required.

Work Location: One location

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