RESIDENTIAL PROGRAMS & SERV (BA-RPAS-IUBLA)

IU Catering is the exclusive caterer for the Indiana Memorial Union. Please visit our website for more information about IU Catering.

Apply for this exciting opportunity to be part of a dynamic and talented team where you’ll serve clients from across the Bloomington community. You’ll collaborate with a skilled admin and culinary team to create a service model that delivers an exceptional experience to guests across a variety of events, including weddings, private events, fine dining and casual.

Indiana University offers a comprehensive benefits package you’ll be hard-pressed to match elsewhere; benefits include medical, dental, prescription, vision, generous paid time off and tuition subsidy for employees and their dependents .

Department Specific Responsibilities

• Supervises and coordinates production for IU Catering and IMU Retail dining units to ensure that culinary staff and food resources are used efficiently to provide well prepared, delicious food that serves both retail guests and catering clients in a professional and timely manner.
• Ensures all food service production provides consistent and quality dining services to our guests and clients.
• Responsible for daily catering operations including kitchen and service staff. Develops and updates menus often, incorporating specials, and developing and documenting recipes and controls to ensure consistency and accurate pricing. Creativity, not just variety, is essential in planning menus and events for IU Catering guests and clients.
• Prepares samples, arranges taste testing, collects, and summarizes data including costing, and evaluates feasibility of placing recipe into production. Creates standardized recipes used in the preparation of menu items.
• Supervises a back-of-house culinary team to ensure compliance with standard operating procedures to include fresh quality food prepared and presented to all guests and clients in a pleasant atmosphere and within budget guidelines. Supervises service staff to ensure proper delivery of events.
• Supports and serves as a resource person to the Retail Sous Chefs and Retail Area Manager on a daily basis with a variety of personnel actions to include hiring, promotions, transfers, vacations, disciplinary procedures, and dismissals. Monitors and assists foods managers in labor-management relations.
• Participates with IU Catering in summer conference activities by planning menus, coordinating special events such as picnics, box lunches for field trips, and ice cream socials, and managing the process of scheduling and relocating staff to ensure adequate coverage for conference events.
• Directs, supervises, and trains chef de cuisines and/or production staff to ensure quality standards of preparation in food-service areas. Monitors work performance for accuracy and completeness to ensure compliance with department standards and federal, state, and local health policies.
• Participates in the assignment and scheduling of employees ensuring adequate manpower to cover daily operations and unusual peak periods. Coordinates staff schedules, including vacations during the summer months.
• Inspects the quality of food and service in each unit.
• Provides guidance and instructions on problems of sanitation, maintenance, and repair of equipment. Assists in planning for equipment replacement and renovation projects.
• Works with the Catering director in the preparation of budgets and monitoring of the budget throughout the fiscal year making labor adjustments as necessary. Serves on a variety of committees and represents the department at local and professional organizations.
• Attends workshops, seminars and conferences to update professional knowledge.

General Responsibilities

• Manages and oversees dining operation and activities.
• Trains staff in methods and procedures of customer service, food preparation, and proper use of equipment.
• Oversees staff responsible for placing food orders and ensures the dining facility has the necessary resources and supplies to operate effectively.
• Conducts regular inspections of the kitchen, dining room, and other food service facilities to ensure compliance with government, safety, and sanitation requirements.
• Works with Food Services Leader(s) to prepare short and long-term fiscal budgets.

EDUCATION

Required

• Bachelor's degree in culinary, hospitality, or related field

WORK EXPERIENCE

Required

• 2 years food service experience

Preferred

• 1 year of management experience in relevant field

Combinations of related education and experience may be considered

LICENSES AND CERTIFICATES

Required

• Food Safety (ServSafe) certification within 180 Days from date of hire

SKILLS

Required

• Ability to lead/manage others
• Demonstrates customer service skills
• Demonstrates time management and priority setting skills
• Ability to influence internal and/or external constituents
• Ability to inspire staff and deliver constructive feedback
• Knowledge of professional cooking principles
• Ability to learn and use point-of-sale systems, and other university software such as TIME and FIS
• Knowledge of current applicable food codes and other relevant safety regulations

This position requires tasks typically associated with back-of-the-house food service work. It involves periods of both sedentary work and times of frequent movement about the workspace. Using commercial kitchen equipment and tools, moving supplies and effective communication skills are necessary. The person in this role must be able to perform the essential functions with or without an accommodation.

Bloomington, Indiana

Starting pay is in excess of $60,000 per year.

For full-time staff employees, Indiana University offers a wide array of benefits including:

• Multiple plan options for medical insurance
• Dental insurance
• Health Savings Account with generous IU contribution
• Life insurance, LTD, and AD&D options
• Base retirement plan contribution from IU, subject to vesting
• Additional supplemental retirement plan options
• Tuition benefit for IU classes
• 10 paid holidays per year
• Generous Paid Time Off
• Paid Parental Leave
• Employee Assistance Program (EAP)

Learn more about our benefits by reviewing our online Benefits Brochure.

Career Level: Operational

FLSA: Exempt

Job Function: Operations

Job Family: Food Services

Click here to learn more about Indiana University's Job Framework.

Due to the COVID-19 pandemic, there may be differences in the working conditions as advertised in our standard job postings (e.g., the ability to travel from one campus to another, etc.). If you are invited for an interview, please discuss your questions or concerns regarding the working conditions at that time.

This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.

If you wish to include a cover letter, you may include it with your resume when uploading attachments.

New employees will be provided with information regarding Indiana University's COVID-19 vaccine policy, which includes the opportunity to request an exemption. To learn more, view our COVID-19 vaccine information page.

Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment based on individual qualifications. Indiana University prohibits discrimination based on age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University’s Notice of Non-Discrimination here which includes contact information.

The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at iups@iu.edu or by visiting IUPD.

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