Matrix, a public company (MTRX:TV) which employs 9000 IT professionals, is the leading information technology company in Israel with a growing presence in the US. Matrix Global Services develops and implements leading technologies, software solutions and products, it provides infrastructure and consulting services, outsourcing, offshore, training and assimilation. It represents, and markets the world's leading software vendors.

As a trusted advisor for Matrix Global Services, you will provide essential post EMR Provider training and support to the hospital Physicians on the Epic EMR system within a hospital system in north east Massachusetts. This is an On-Site position only. Travel expenses are provided if needed.

Specific skills include, but are not limited to, the ability to:

· Provide post Epic training EMR optimization for Physicians.

· May assist in the development of curricula for physician training for optimization and reference materials as needed.

· Offer updates and refresher at-the-elbow support and optimization sessions as needed.

· Understanding and interpreting clinical and non-clinical workflows, processes, and terminology in order to translate information into educationally sound training content.

· Ability to customize user level Smart Tools for Providers

· Maintaining policy and procedure documentation related to training.

· Function as a liaison for physicians and their office staff on concerns related to Epic and related systems.

· Translate Physicians’ high level requirements into functional specifications for the IT department.

· Works collaboratively with clinical and technical groups to identify deficits and needs for improvement.

· Provides updates/communications on relevant changes and/or upgrades to the system.

· Identify, track, and follow through on issues and questions related to the clinical information system.

· Performs rounds on units/departments on a regular basis to provide support and instruction to the Physicians on the effective use of Epic.

· Participate in organizational meetings as requested.

· Able to provide or facilitate Dragon training and optimization.

· Available 24/7 to respond to emergency situations.

Minimum Qualifications (Knowledge, Skills, and Education):

· Epic Certification required (Not Credentialed)

· MD,RN, CNA or other clinical background strongly preferred

· Experience supporting Epic in a hospital or other clinical setting.

· Strong desktop tool usage including Word, Excel, Outlook and PowerPoint.

· Effective presentation and classroom management skills.

· Strong interpersonal relationship skills.

· Effective oral, written communication and follow-up skills.

· Implementation and/or support experience desired.

· Self-motivated, detail-oriented, problem solver.

Must be fully vaccinated

Job Type: Full-time

Pay: $100,000.00 - $125,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Schedule:

• Day shift
• Monday to Friday

Application Question(s):

• Are you willing to travel (provided) each week to Boston to this position if needed as this position is On-Site only?
• Were you EPIC Certified at the EPIC campus in Wisconsin?

Experience:

• Epic: 5 years (Preferred)

License/Certification:

• Epic Certification (Required)

Work Location: One location

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