Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management. B2B Relations, B.A. or B.

Follows proper cleaning and preventative maintenance schedules. Attends survey training and interacts with surveyors as instructed.

Duties include scheduling patient appointments, handling patient communication online platform, answering phones, checking in and out patients, taking payments,

Performs social work interventions as directed by the treatment team, the treating psychiatrist and/or the Lead Social Worker. Documents in the medical record.

Answer incoming phone calls, distribute messages. Coordinate field trip assignments assigned by the Program Supervisor.