Digital Federal Credit Union
Marlborough, MA
Job ID : 744a4f714231756f527068333841544157513d3d
Schedule: Monday-Friday 8:00-5:00 (40 hours)
Summary/Objective:
The Risk Management Fraud Data Analyst is responsible for analyzing, troubleshooting and applying constructive rule-based solutions to member debit and credit card fraud as well as device management and member authentication solutions platforms.
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
· Perform analyses on debit/credit card portfolio to identify transactional fraud patterns, and recommend courses of action to help mitigate additional related fraud and potential losses
· Ability to write, test, and publish card rules based on identified fraud trends to help minimize member’s exposure
· Provide scheduled and ad hoc statistical analysis and summary reporting to management
· Acquire and maintain knowledge of VISA DPS, Visa Data Manager (VDM) and regulations, rules and strategies, and technologies concerning the detection, prevention, and mitigation of fraud for network transactions
· Monitor and maintain card related fraud/LP procedures within the department
· Manage, report and conduct performance analysis on other fraud rules-based platforms related to device management and integrity as well as member authentication platforms. Trans Union Device Risk, Device Based Authentication, SentiLink and Prove are examples of this.
· Familiarity with account opening platforms is preferred (fiVISION Account Works as an example)
· As requested by management, research and report on high-risk transactions across all payment channels and analyze patterns in response to emerging fraud risks across the business
· Interface and collaborate with Card Services Operations personnel on card fraud related topics such as current fraud dispute trends, rules performance, card reissue decisions, etc.
· Perform other duties as assigned
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Job Competencies:
· Flexibility
· Interpersonal
· Planning/Organizing
· Adaptability
· Dependability
Education and Experience Requirements:
Additional Eligibility Requirements:
Supervisory Responsibility:
This position has no supervisory responsibility
Work Environment:
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopier/scanner, filing cabinets, and fax machines.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This is a largely sedentary role. While performing the duties of this job, the employee is regularly required to stand, talk, hear, and use hands and fingers to handle, feel or operate objects, tools or controls and to reach with hands and arms.
Travel:
Independent daily travel to and from the main office location is required of this position as well as the ability to get to and from local conference locations and the capability of travelling to non-local locations to attend days long conferences on occasion.
Service Excellence: The DCU Way:
All employees are expected to provide service excellence the “DCU Way” through teamwork and by providing quality service to internal and external members, incorporating the Guiding Principles of DCU’s culture:
· People come first
· Do the right thing
· Make a difference
Bank Secrecy Act (BSA):
All Credit Union employees are required to complete all BSA related training annually and maintain knowledge of current BSA policies, specifically those related to functions performed within the department and identify and report possible suspicious activity.
We are proud to be an EEO/AA Employer M/F/D/V
Job Type: Full-time
Pay: $26.32 - $29.88 per hour
Benefits:
Schedule:
Work Location: Hybrid remote in Marlborough, MA 01752
Name : Digital Federal Credit Union
CEO : Shruti Miyashiro
Headquarter : Marlborough, MA
Revenue : $100 to $500 million (USD)
Size : 501 to 1000 Employees
Type : Nonprofit Organization
Primary Industry : Banking & Lending
Sector Name : Financial Services
Year Founded : 1979
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: Marlborough, MA
: 26.32 - 29.88 USD HOURLY
: 54 days ago
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