Job Detail

Fraud Data Analyst, Marlboro, Full-Time, Hybrid

Fraud Data Analyst, Marlboro, Full-Time, Hybrid

Digital Federal Credit Union

Marlborough, MA

Job ID : 744a4f714231756f527068333841544157513d3d

Job Description :

Schedule: Monday-Friday 8:00-5:00 (40 hours)

Summary/Objective:

The Risk Management Fraud Data Analyst is responsible for analyzing, troubleshooting and applying constructive rule-based solutions to member debit and credit card fraud as well as device management and member authentication solutions platforms.

Essential Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

· Perform analyses on debit/credit card portfolio to identify transactional fraud patterns, and recommend courses of action to help mitigate additional related fraud and potential losses

· Ability to write, test, and publish card rules based on identified fraud trends to help minimize member’s exposure

· Provide scheduled and ad hoc statistical analysis and summary reporting to management

· Acquire and maintain knowledge of VISA DPS, Visa Data Manager (VDM) and regulations, rules and strategies, and technologies concerning the detection, prevention, and mitigation of fraud for network transactions

· Monitor and maintain card related fraud/LP procedures within the department

· Manage, report and conduct performance analysis on other fraud rules-based platforms related to device management and integrity as well as member authentication platforms. Trans Union Device Risk, Device Based Authentication, SentiLink and Prove are examples of this.

· Familiarity with account opening platforms is preferred (fiVISION Account Works as an example)

· As requested by management, research and report on high-risk transactions across all payment channels and analyze patterns in response to emerging fraud risks across the business

  • Complete all required Bank Secrecy Act related training annually and maintain an ongoing in-depth knowledge of DCU BSA policies and regulatory requirements

· Interface and collaborate with Card Services Operations personnel on card fraud related topics such as current fraud dispute trends, rules performance, card reissue decisions, etc.

· Perform other duties as assigned

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Job Competencies:

· Flexibility

· Interpersonal

· Planning/Organizing

· Adaptability

· Dependability

Education and Experience Requirements:

  • BA/BS and/or certification in data analytics preferred
  • Minimum 2-3 years’ experience in debit and/or credit card fraud analytics and card operations is required
  • Familiarity with fraud device management and customer/member authentication solutions
  • Experience within the financial services industry to include knowledge of relevant regulations also preferred

Additional Eligibility Requirements:

  • Excellent communication and presentation skills
  • Proficient in use of Microsoft Office
  • Detail oriented
  • Excellent writing skills
  • Ability to handle multiple priorities
  • Excellent organizational skills with attention to detail

Supervisory Responsibility:

This position has no supervisory responsibility

Work Environment:

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopier/scanner, filing cabinets, and fax machines.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This is a largely sedentary role. While performing the duties of this job, the employee is regularly required to stand, talk, hear, and use hands and fingers to handle, feel or operate objects, tools or controls and to reach with hands and arms.

Travel:

Independent daily travel to and from the main office location is required of this position as well as the ability to get to and from local conference locations and the capability of travelling to non-local locations to attend days long conferences on occasion.

Service Excellence: The DCU Way:
All employees are expected to provide service excellence the “DCU Way” through teamwork and by providing quality service to internal and external members, incorporating the Guiding Principles of DCU’s culture:

· People come first

· Do the right thing

· Make a difference

Bank Secrecy Act (BSA):

All Credit Union employees are required to complete all BSA related training annually and maintain knowledge of current BSA policies, specifically those related to functions performed within the department and identify and report possible suspicious activity.

We are proud to be an EEO/AA Employer M/F/D/V

Job Type: Full-time

Pay: $26.32 - $29.88 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Referral program
  • Tuition reimbursement
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • Weekend availability

Work Location: Hybrid remote in Marlborough, MA 01752

Company Details :

Name : Digital Federal Credit Union

CEO : Shruti Miyashiro

Headquarter : Marlborough, MA

Revenue : $100 to $500 million (USD)

Size : 501 to 1000 Employees

Type : Nonprofit Organization

Primary Industry : Banking & Lending

Sector Name : Financial Services

Year Founded : 1979

rave-on-records.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, rave-on-records.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, rave-on-records.com is the ideal place to find your next job.

Details

: Marlborough, MA

: 26.32 - 29.88 USD HOURLY

: 54 days ago

Share Job :

Related Jobs

Insurance Sales Representative

Allstate Kenowa Insurance

Grand Rapids, MI

45000 - 80000 USD ANNUAL

Full Time

We can help the right candidate obtain their license in just a few weeks. Quote and follow up on the endless leads provided. Sales experience 1 year minimum.

Medical Assistant Specialist - Urgent Care

Samaritan Health Services

Newport, OR

21.34 - 31.33 USD HOURLY

Full Time

Assists practitioner in assigned Urgent Care and/or specialty clinic(s) in performance of procedures, telephone prescription orders/refills, maintaining patient

Sales Representative

Total Home Roofing

Port Charlotte, FL

33483 - 126754 USD ANNUAL

Full Time

Generate new leads through door-to-door sales. This role is responsible for increasing revenue through sales related to storm damage and restoration roofing

Bloomington, IN

67000 - 70000 USD ANNUAL

Full Time

Certified Public Accountant (CPA) Indiana license or Indiana license eligible. Bachelor's degree in Accounting, or related field. 10 paid holidays per year.

Tupelo, MS

12 - 16 USD HOURLY

Full Time

Since you will need to follow our companys guidelines and style guide, you should have excellent design skills and an attention to detail.