Frontier Business Products is seeking an experienced Technology Specialist Level to join our Managed IT & Cybersecurity Services team. The primary focus will be to assist in maintaining and supporting the networks, environments, and end-users of managed clients, and well as delivering projects for new client on-boarding and setup of new systems within the Greater Denver Area.

EXPERIENCE REQUIREMENTS

• Min 7 years’ experience in an IT support or consulting role
• Min 5 years’ experience with Microsoft Server, Office 365 & Microsoft Active Directory design, implementation, and support
• Min 3 years’ experience with LAN and WAN configuration, setup, and troubleshooting

EDUCATION / CERTIFICATION REQUIREMENTS

• One or more of the following industry certifications Net+, MCSA/E, MOS, CCNA, are preferred
• Possesses valid driver’s license and proof of insurance, acceptable driving record, and reliable transportation

SKILLS AND ABILITIES

• Setup, maintain, and troubleshoot existing customer’s deployments and migrations
• Responsible for managing assigned tickets to meet service levels; maintain client documentation.
• Ability to provide fast, friendly, and amazing end-user support (via phone, email, face-to-face, remote-control software) to resolve technical issues.
• Virtual Server host and guest Setup and Configuration (VMware preferred)
• Managed Switch and Router, Configuration and Administration
• Firewall, Wireless Network, and Backup Configuration and Administration
• Strong problem troubleshooting skills; able to diagnose and fix complex problems.
• Able to lift equipment up to 40lbs
• After business hours work may be required (Cover on-call rotation)

Benefits: Health, dental and vision insurance, Life and AD&D insurance-, Short- and Long-term disability, Paid, vacation, sick and holiday pay, 401k with matching.

Hiring: From $60,000- $70,000 per year depending on experience

Job Type: Full-time

Pay: $60,000.00 - $70,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Denver, CO 80223: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Are you A+, COMP or TIA+ certified?

Experience:

• IT support: 5 years (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: One location

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