Mortenson’s success is not a matter of luck; it’s a result of our ingenuity, expertise, and exceptional people coupled with our unparalleled focus on customer service.

Our foundation and culture are based upon our values of trust, safety, teamwork, responsibility, service, and stewardship. We are inspired by a compelling purpose to build structures and facilities for the advancement of modern society and a mission to create an exceptional customer experience. Mortenson has built a reputation for being a leader in our industry and in the communities in which we live and work.

It all starts with our extraordinary people and collaborative teams. Mortenson has been voted a "best place to work" over 40 times since 2002…

…What are you waiting for?

Mortenson's Portland Office is currently seeking a Marketing Coordinator to master the customer journey and provide communication for each step: from awareness of business needs to guiding solutions with insights, nurturing the sales cycle, achieving preference for our brand, to repeat business, and to customer advocacy. The primary objective is the new business acquisition by supporting the sales efforts of our leadership team and Operating Group (OG) representatives. Demonstrating the capability to remain flexible, inventive, dedicated, and efficient with a high level of integrity and confidentiality is vital for your success. High levels of organization and communication ability are necessary as you will be interacting with a variety of staff at all levels in an ever-changing, deadline-driven environment.

The coordinator is an important part of the team, as this role is responsible for positioning our services and equipping the BD and construction team members to successfully interact with targeted customers, from 1:1 meetings to speaking engagements to social media posts.

• Support project acquisition through business proposals
• Produce high-quality proposal and presentation content that differentiates Mortenson and demonstrates how we solve problems for our customer
• Create and maintain efficient marketing processes, record-keeping systems, and a historical information library
• Meeting financial targets by delivering on content marketing foundational goals, such as:
• Mapping customer decision-making paths (in partnership with the leadership team)
• Developing customer profiles/personas for key segments
• Identifying the best tactics to achieve the desired position with each persona/segment
• Develop integrated marketing communications programs and budget to achieve business goals:
• Implement programs, which may include: feature articles, videos, public relations, social media, advertising, and other mediums to successfully position and differentiate Mortenson in the market
• Develop and manage internal communication plans
• Measuring results of programs, documenting learning, and driving continuous improvement

Additional responsibilities:

• Analytical drive – to understand the importance of analytics and measurement, and to understand and support segmentation and targeting decisions
• Serve as the voice of the customer – always balancing the message of our differentiators within the context of what is most valuable to each segment (as supported by data) during the various stages of our customer’s journey
• Storytelling/Messaging proficiency – pull together the right resources to guide the team through storytelling exercises

Demonstrate a real passion for learning – become an avid reader of industry and customer-focused publications (online and offline), participate in customer associations, and attend customer conferences and events to develop an intimate knowledge of our target audiences

The amount of new relationships you build and/or expand (and ultimately new business acquired) is how leaders gauge your success. Marketing metrics are tracked quantitatively, and leadership team feedback on quality and results will be measured qualitatively.