Employment Type:

Shift:

Description:

Your best life. Our one purpose.

.At MercyOne, we own our actions to achieve our larger goals. We invest in great people and ask that you make each experience your responsibility.

What we offer:

We care about your well-being, both physical and mental, which is why our benefit package includes:

• Wellness programs
• Education reimbursement
• Personalized health insurance plans including dental and vision
• Paid time off
• Long- and short-term leave
• Retirement planning
• Life insurance coverage

What you will do:

• Functions as an important member of the Mercy Air Care ground support team, securing the landing pad and transporting the patients as needed.
• Assists with and guarantees the secure arrival of deceased patients to the morgue, and/or the morticians custody.
• Assists patients, visitors and employees with minor automotive difficulties, i.e., dead battery, flat tire, weather related difficulties, locked out of vehicle, out of fuel, etc.
• Tours parking areas, grounds, buildings, examining doors, windows, and gates to determine that they are secure and not tampered with.
• Assists staff with the passive restraint of uncooperative patients, visitors or employees to ensure the safety of all concerned.
• Responds to stat calls regarding fire, theft, endangerment of life and property, or suspicious activity as required.
• Maintains a frequent patrol of parking areas to deter possible theft, vandalism and physical violence and to detect unauthorized vehicles or persons on Medical Center property .
• Stations themselves in possible hazardous locations to deter problems and lend assistance, escorting patients, visitors and employees upon request.
• Records activities and responses on the daily report form, completing maintenance requisitions and incident reports as required .
• Maintains a constant observation of individuals and situations that may display an abnormal behavior pattern confronting unauthorized personnel when necessary..
• Assists patients and visitors with directions and information, as required.
• Has a working knowledge of the Mercy Medical Center Hazard Surveillance Program and the reporting mechanism in place for addressing concerns.
• Demonstrates good powers of observation, in recognizing possible problem situations and dealing with them appropriately.
• Recognizes and communicates issues/occurrences utilizing established lines of authority, and assists in identifying ways to resolve variances or unacceptable outcomes.
• Actively participates in department meetings, committees, conferences, and in-services.
• Is knowledgeable of and actively participates in improving patient safety and reducing risk to patients. Complies with Safety and Infection Control Policies and Procedures .
• Driving is an essential job function. If a person loses his/her license he/she will not be able to execute their required job functions.

What we are looking for:

• Prefer high school diploma or equivalent.
• Requires a valid driver’s license.
• Must be personable and demonstrate good communication skills .
• Must have a genuine desire to help people without reservation.
• Be able to recognize and anticipate possible needs of others.
• Is able to communicate effectively with all members of the health care team.
• Required to travel within the Siouxland region in order to perform job duties and responsibilities as assigned . A valid drivers license and proof of insurance must be submitted by the employee to their manager and will be maintained throughout employment.

Why MercyOne Western Iowa?

MercyOne Western Iowa serves the needs of individuals in a 33-county area including western Iowa, eastern Nebraska and southeastern South Dakota. MercyOne Siouxland Medical Center, a 238-bed regional facility, is home to the only Level II trauma center in the area – one of only four trauma care facilities in the state to receive verification from the American College of Surgeons – and MercyOne Air Med, a regional helicopter ambulance service. Along with owned and managed hospitals in Primghar and Hawarden, Iowa, and a partnership with Dunes Surgical Hospital in South Dakota, the region also operates a primary care network, specialty care clinics and home health care, providing an entire continuum of preventative, primary, acute and tertiary health care services to provide personalized, compassionate care for the communities we serve and beyond.

About MercyOne and Trinity Health

We are MercyOne: a connected system of health care facilities and services dedicated to helping you and your community live your best life so you can get well—and stay well. With 420 care locations, our clinics, medical centers and affiliates are never too far from home, allowing us to improve the lives of individuals and communities across the state of Iowa and beyond. MercyOne Western Iowa is a member of Trinity Health

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

Our Mission defines us:

MercyOne serves with fidelity to the Gospel as a compassionate, healing ministry of Jesus Christ to transform the health of our communities.

Our timeless Values guide us:

• Reverence
• Integrity
• Commitment to the Poor
• Compassion
• Excellence
• Justice
• Stewardship

MercyOne Cultural Beliefs direct us:

• Be ONE: I benefit from and strengthen MercyOne.
• Personalize Care: Your experience. My responsibility.
• Own It!: I own my actions to deliver our key results.
• Improve Daily: I make improvements every day for those we serve including each other.
• Innovate: I imagine and embrace bold new ideas to revolutionize health.

MercyOne Siouxland Medical Center and all its affiliates are proud to be equal opportunity employers. We do not discriminate on the basis of race, gender, religion, physical disability or any other classification protected under local, state or federal law.

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.