Job Detail

Senior Customer Service Representative/Teller

Senior Customer Service Representative/Teller

Frandsen Bank & Trust

Grand Forks, ND

Job ID : 744a4f7142317974525a52332f67545057673d3d

Job Description :

Who are we?

Frandsen Bank & Trust started in 1982 and has since expanded to nearly 40 locations that range from Minnesota to North Dakota to Wisconsin. We are a family owned community bank whose focus is on our customers and our communities.

Why join our team?

For the past 5 years, including the most recent survey from 2021, Frandsen Bank & Trust has been voted as one of the top 175 places to work by our employees.

This position works in a team environment to provide direct customer support. A high level of professional communication, attention to detail, and technical skills are required to provide quality service. In the few minutes necessary to perform most transactions, a Customer Service Representative must meet customer expectations of receiving friendly, accurate, and efficient service.

  • Provide superior customer service by being professionally helpful, curious, and courageous
  • Process customer transactions accurately and proficiently
  • Maintain exceptional cash handling skills and accurate balancing
  • Maintain a high degree of knowledge of banking products and services
  • Consistently make customer introductions to banking partners to grow relationships
  • Diligently examine all transactions to prevent losses and deter fraudulent activity

Minimum Qualifications

  • A high school diploma or equivalent.
  • A minimum of one-year related experience.

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Referral program
  • Vision insurance

Experience level:

  • 1 year

Physical setting:

  • Office

Schedule:

  • 8 hour shift
  • Monday to Friday
  • Weekend availability

COVID-19 considerations:
Anyone who wishes to wear a mask can do so. However, we do not require employees to wear masks unless they are feeling ill.

Ability to commute/relocate:

  • Grand Forks, ND 58201: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Cash handling: 1 year (Required)
  • Customer service: 1 year (Required)
  • Banking: 1 year (Required)

Work Location: One location

Company Details :

Name : Frandsen Bank & Trust

Headquarter : Jordan, MN

Revenue : Unknown / Non-Applicable

Size : Unknown

Type : Company - Public

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Details

: Grand Forks, ND

: 18 - 22 USD HOURLY

: 5 days ago

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