The Service/Parts Advisor are responsible for assisting all technicians and customers in their service needs, ensuring that the customer receives prompt, courteous, and effective service. The Service/Parts Advisor is also responsible for supporting monthly sales and gross forecasts and for seeking out and soliciting service business. We work on all makes and models of vehicles.

• Meet and greet customers bringing vehicles in for maintenance or repair
• Communicate with dispatch office, parts department and service technicians.
• Handling service payment collection and making sure all services are billed correctly through the service department and collision repair shop.
• Maintain a working knowledge of current industry best practices in automotive repair.
• Help communicate between the technician and the customer any concerns or repairs needed on the customer’s vehicle.

Education and/or Work Experience Requirements:

• Previous experience in the automotive field preferred
• Must have a high school diploma/GED
• Must be customer oriented
• Must have computer proficiency.
• Willingness to participate in in-house training
• Individual must be driven, hard-working, have attention to detail and able to multi-task.
• Must be a persistent problem solver.

This is a full-time position that will have scheduled hours between 7am-6pm and every other Saturday.

Competitive pay and benefits package! Including paid time off, health insurance, Profit Sharing and a 401K plan!

Job Type: Full-time

Pay: $30,455.95 - $66,200.70 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Weekend availability

Supplemental pay types:

• Bonus pay
• Commission pay

Ability to commute/relocate:

• Black River Falls, WI 54615: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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