Service Sales Manager - Los Angeles, California

Salary Range: $90,000 - $110,000 plus commission

About the employer: Come build your career with a 150+ year old, multi-billion dollar diesel engine manufacturer and service provider. This is an extremely wealthy, well known leader and pioneer within the diesel engine, diesel generator and heavy equipment industries. This employer offers excellent training, superb benefits, a generous 401k plan and tons of room to grow and advance from within!

POSITION SUMMARY:

The Service Sales Manager is responsible for increasing Parts Sales with existing accounts and prospecting for new accounts in their assigned territory. They solicit new business and maintain accounts through face-to-face and phone contacts, developing networks and industry contacts, promoting our value-added products and services and keeping customer satisfaction a priority.

ESSENTIAL DUTIES & RESPONSIBILITIES:

The Service Sales Manager will be responsible for, but not limited to the following duties:

• Actively promote service and parts sales in the assigned territory.
• Communicate parts orders and delivery instructions to counter people, while also coordinating with the service department on service work.
• Actively identify and develop new customer contacts to expand market share.
• Assist customers in solving problems and provide technical support.
• Act as a liaison between the customer and company as needed to ensure that the customer needs are adequately met.
• Keep abreast of new products, competition and pricing trends.
• Coordinate relationships with New and Used Equipment prospects.
• Promote the sale of parts and accessories and act as an advisor to wholesale or retail customers.
• In conjunction with Credit management, establishes method of payment on service and wholesale parts.
• Facilitate the set-up of a COMPANY account with new customers to simplify doing business together.
• Follow up on and confirm customer requirements and orders to ensure satisfaction.
• Review special orders and pricing with manager for approvals.
• Deliver orders and pick-up returns from customers, as needed.
• Effectively and efficiently manage required reports and paperwork (budgets, travel, CRM, call reports, expense reports, time sheets, etc).
• Focus on Xchange engine and parts sales.
• Other duties as assigned

Job Type: Full-time

Pay: $90,000.00 - $110,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Yearly bonus

Ability to commute/relocate:

• Los Angeles, CA 90015: Reliably commute or planning to relocate before starting work (Required)

Willingness to travel:

• 25% (Preferred)

Work Location: In person

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