Job Title: Technical Sales Associate

About PPS
Powder Process-Solutions a division of Powder-Solutions Group has been providing innovative components and systems in the powder handling industry since 1971. PPS provides custom solutions from concept to completion along with the expertise and equipment to improve the performance of existing systems. Customers in the Food, Dairy and Infant Nutrition industries rely on PPS to help solve their most challenging requirements.

Job Summary:
To support the growth of the PPS business by helping the sales team in a variety of ways including but not limited to: qualifying leads, responding to customer inquiries, creating quotes and helping as needed improving workflow and processes. This role reports directly to the Sales Director.

Responsibilities:

Customer Relationships and Management

Qualify opportunities to confirm they are a good fit for PPS and the customer.
Capture and document required information on potential leads for the Sales Director’s review.
Receive and process customer requests for quotes: design, sketch, estimates, technical, calculations.
Prepare and deliver technical presentations that explain products or services to customers, prospective customers, and employees.
Accurately understand the customer needs to ensure the solution presented will solve them.
Identify and develop relationships with key stakeholders and decision makers as applicable.
Continually solicit for customer satisfaction. Meet or exceed customer expectations in terms of quality of product and service delivered.

Teamwork
Collaborate with sales team to understand customer requirements, promote products, and provide sales support.
Assist project team with technical information/communication to complete the project.
Work collaboratively and cross functionally with all departments within the organization.
Be prepared and actively participate in team meetings and 1:1s.
Develop rapport and strong working relationships within the organization including the Sales
Director and the sales team.
Support Sr. Sales Engineers and Sales Engineers as needed.

Process and Workflow
Responsible for providing a complete proposal to the customer: to include accurate description of equipment, specifications, technical data, pricing, applicable discounts, terms and conditions, site services, and any exclusions.
Follow up on all proposals, and document the findings.
Upon receipt of customer purchase order confirm accuracy and process accordingly.
Compile items necessary for the customer orders to be processed as a project and pass onto the project team.
Process change order requests from customers.
Assist with the process of getting equipment design to the template/standard stage.
Identify opportunities for process improvement and constructively make suggestions for that improvement.
Update CRM system, recording all sales activity.
Be involved in assuring that you are working safe and free from known health and safety hazards.

Education, Prior Work Experience,
Specialized Skills or Knowledge:
1-3 years related technical experience and/or training; or equivalent combination of education and experience
Strong mechanical aptitude with the ability to gain a clear understanding of pneumatic and mechanical conveying systems
Experience with process sales a plus
Experience in estimating and/or project management preferred
Computer savvy, with efficient clerical skills
Self-motivated and quick learner
Organized and analytical
Strong technical communication, written and verbal
High level of accuracy and attention to detail
Active listener
Minimal travel may be required
Must excel at multi-tasking and be able to work on Multiple Deals at one time
Must have experience working both independently and in a team-oriented, collaborative environment.
Must be able to work within a process plant, including but not limited to climbing stairs, ladders, and working on elevated platforms
Computer: CRM system (HubSpot), Windows – Word, Excel, Power Point, Outlook and MS
Project, Drawing viewers

Additional Compensation:

• Other forms

Benefits:

• Health insurance
• Dental insurance
• Vision insurance
• Retirement plan
• Paid time off

Schedule::

• Monday to Friday

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Experience:

• relevant: 1 year (Required)

Work Location: One location

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