Job Detail

Technical Support Technician

Technical Support Technician

Confidential

Delta, OH

Job ID : 744a4f7142317971515a527a2f41544758513d3d

Job Description :

Position Summary

The technical support technician conducts interventions on hardware, software and IT assets at the office and the plant. Specifically, deploying computers and peripherals, and providing level 1 and 2 technical support to all end-users.

Essential Duties/Responsibilities

· Foster a culture of safety awareness and safety prioritization.

· Answer and resolve technical request by email, phone or in person.

· Receive, configure, test, and install hardware and peripherals.

· Provide users with technical support with computers, printers, bar code readers and other equipment.

· Support any other devices such as iPhones, Androids, etc.

· Install and configure software on workstations as per established procedures.

· Provide software support.

· Participate to software research and tests to find solutions to the organization needs.

· Identify technical needs and analyze feasibility.

· Maintain good order in the server room and equipment storage.

· Document incidents and resolutions in tickets.

Job Requirements

Education

· High school or college diploma (or equivalent).

· Exceptional customer service orientation.

· Excellent oral and written communication.

· Ability to work in a rapid changing environment.

· Analysis and problem-solving capabilities.

· Knowledge of analog, numeric or VoIP telephony is a plus.

· Valid driver’s license.

· Presence onsite is required.

Experience & Certifications

· Have 3 to 5 years of relevant experience as an IT technician or in a similar position.

· Good knowledge of corporate networks (LAN / WAN / VLAN).

· Familiarity with TCP / IP and other network protocols.

· Windows 10 (Pro / IoT), Windows Server 2012/2016/2019 operating systems.

· Good knowledge of Active Directory concerning structure, user management, security groups.

· Good knowledge of the functioning of permissions and shares of network files / folders.

· Corporate messaging and collaboration software (Microsoft 365, Office Suite, SharePoint, Teams).

· Ability to diagnose network and thermal printers and to perform maintenance.

· Comfortable to use a request system (Ticket).

Physical Requirements

· Ability to lift at least 25 pounds.

· Ability to perform physical activities that require considerable use of arms and legs and moving the whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.

· Prolonged periods sitting at a desk and working on a computer.

· Close mental and visual attention required, coordinating manual dexterity with mental and visual attention for sustained periods of time.

Job Type: Full-time

Pay: $45,000.00 - $55,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Ability to commute/relocate:

  • Delta, OH 43515: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • IT support: 3 years (Required)

Work Location: One location

Company Details :

Name : Confidential

rave-on-records.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, rave-on-records.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, rave-on-records.com is the ideal place to find your next job.

Details

: Delta, OH

: 45000 - 55000 USD ANNUAL

: Today

Share Job :

Related Jobs

Arlington, VA

83845 - 102478 USD ANNUAL

Full Time

Requires the technical HR knowledge associated with obtaining and maintaining a HRCI SPHR certification or equivalent. Health, dental and vision insurance.

Administrative Assistant

Green Plains Inc.

York, NE

35288 - 45796 USD ANNUAL

Full Time

Valid drivers license required. Provides administrative support to the Plant Management, Corn Procurement and DDGS Marketer such as filing, sorting, and data

IT Support Specialist

Creative Health Services, Inc

Pottstown, PA

37605 - 53612 USD ANNUAL

Full Time

Degree in computer science or a related field is preferred. Ability to administer hep desk system and complete technical requests from staff in a timely and

Software Developer Engineer

Taylored Services, LLC

Chino, CA

85000 - 95000 USD ANNUAL

Full Time

Strong understanding of object-oriented programming, design patterns and principles. Proficient with front-end development and familiar with technologies such

Barista/server

Menehune Coffee

Captain Cook, HI

20 USD HOURLY

Full Time

Ability to stand and move quickly for the full duration of your shift (breaks are provided, and this is a fast-paced job). Ability to work with others.