JOB DESCRIPTION and QUALIFICATIONS

JOB TITLE: Trauma-Informed Communities Coordinator
REPORTS TO: Associate Director
FLSA CLASSIFICATION: Non-Exempt
WORK HOURS: 40 hrs./week; Monday-Friday; 8:00-4:30 p.m.; with some evening/weekend work required.

Ardent Solutions Mission:
To create synergy within and between systems, organizations, families, and individuals that result in a strong culture of health and quality services for our communities.

Ardent Solutions Vision:
Working together proactively we will create a healthy, livable community for all.

Position Purpose:
Under the direct supervision of the Associate Director, the Trauma-Informed Communities Coordinator will play a key role in advancing a transformative collective impact initiative by engaging community partners to shape and scale policy change that ensures that Allegany County and regional partners are striving to become trauma-informed.

This position will provide strategic support to the following areas: oversee the growth and development of innovative and high-impact strategies at the local level; affect data-driven policy change; manage coalition-building activities; facilitate and convene collaborative partners and leaders in Allegany County to advance strategic priorities; and plan and/or represent the Coalition at public events. Strategic priorities include increasing the number of organizations and communities who are trauma-informed in Allegany County, strengthening the professional development of the workforce, and spreading lessons learned to regional partners from Genesee, Livingston, and Orleans Counties as they begin trauma-informed efforts.

Impact:
This position will assist Ardent Solutions to be a vibrant and passionate organization that actively maintains relationships with local, regional, state, and federal partners to positively impact the health and wellness of the population we serve.

I. Essential Functions of Position:

1. Serve as an effective spokesperson and is responsible for the enhancement of the Trauma-Informed Communities throughout Allegany County Coalition’s image by being active and visible in the community; and working collaboratively with partner organizations, public and private agencies, and community members.

2. Build and nurture an effective multi-organizational, multi-sector Coalition to address trauma-informed care systemic challenges and increase awareness of the importance of trauma-informed care communities in a 4-county region (Allegany, Genesee, Livingston, and Orleans Counties).

3. Facilitate the strategic plan to develop and implement impactful and sustainable short and long-term strategic goals and objectives. Manage the development and ongoing refinement of high-impact activities that advance the
Coalition’s strategic goals, including coordinating the Trauma-Informed Champions Initiative.

4. Establish and cultivate dynamic workgroups and full-coalition meetings (in-person and virtually) with partners to further the coalition vision and to affect data-driven policy change at the local level and advance the strategic objectives.

5. Create, track, and communicate goals, timelines, and deliverables. Coordinate and manage progress toward metrics within a success plan. Ensure data integrity and assist with data analysis for reporting and grant writing functions in collaboration with the Associate Director.

6. Develop and execute timely external communications to coalition partners, workgroup members, and stakeholders to maintain campaign momentum; ensure actions occur between meetings.

7. Develop and conduct or coordinate trainings and presentations for professionals and community members at the local and regional levels including conferences, workshops, and virtual meetings.

8. Ensures program(s) and contract(s) adherence to federal, state, and local laws, rules, regulations and/or funder specifications.

9. Provides effective, equitable, understandable, and respectful quality services that are responsive to diverse cultural health belief and practices, preferred language, health literacy and other communication needs.

10. Maintains confidential information and materials related to program, participants, provider services, and the corporation.

11. Contributes to team efforts by accomplishing related results as needed.

II. Skills for Success

Excellence

• Drives Quality and Excellence
• Creates Vision and Strategy
• Focuses on the Customer
• Communicates Effectively

Knowledge

• Demonstrates Required Job Knowledge
• Demonstrates Organizational Astuteness

Diversity

• Builds & Supports Diversity
• Collaborates Effectively
• Builds and Maintains Relationships
• Displays Emotional Intelligence

Innovation/Discovery

• Drives Innovation and Change

Integrity

• Models Ardent Solutions Values and Ethics
• Displays Courage and Conviction
• Acts in the best Interest of and Stewards Resources

Execution

• Drives Results
• Manages Time Effectively
• Displays Accountability
• Makes Decisions Effectively and Decisively
• Develops/Formulates Effective Solutions

III. Supervisory Responsibilities
None

IV. Other Job Duties
Perform other duties and/or projects as assigned.

V. License Requirements
Current driver's license with a safe driving record; and proof of valid insurance

VI. Education
Bachelor’s degree in human services, sociology, social work, education, psychology, communications, human development, or related field; or an associate degree with a minimum of five years’ experience including experience in the field of child services and/or coalition building.

VII. Additional Requirements

• Commitment to working from an anti-oppression, harm-reduction, and trauma- responsive approach; and to social change through active participation in working towards ending gender-based violence, racism, classism, sexism, ageism, homophobia, ableism, and all forms of oppression.
• Ability to work independently as well as cooperatively with a team, with a willingness to appreciate different points of view and problem solve in a constructive manner.
• Investment in ongoing professional growth and development, learning, and skill-building.
• Excellent written and oral communication, organizational and time management skills.
• Demonstrates good judgment with the ability to make timely and sound decisions.
• Experience with data management and knowledge of Microsoft Word, Excel, and Power

Point, and other database applications.

• Demonstrated success in the development and implementation of campaigns or initiatives to influence policy or systems change.
• Demonstrated success and experience in coalition-building.
• Effective group consultation and meeting facilitation skills.
• Ability to both lead a team and serve as an effective member of a team.
• Creative, resourceful, and forward thinking, self-motivated.
• Strong leadership skills.
• Comfortable working under deadline pressures.
• Experience working with public and non-profit organizations.
• Ability to navigate competing priorities and integrate macro functioning of the agency into decision-making.

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Benefits:

• Employee assistance program
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Paid training
• Prescription drug insurance
• Professional development assistance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekend availability

Work setting:

• In-person
• Office

Ability to commute/relocate:

• Wellsville, NY 14895: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Trauma-Informed Care: 1 year (Preferred)

Work Location: One location

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