COMPANY OVERVIEW

Big Al’s believes in continuing to create a FUN, SAFE and REWARDING environment for all our staff. We believe in hiring talented, energetic & enthusiastic candidates to join the Big Al’s family which makes us the Pacific Coasts’ Premier Family Entertainment Center.

We offer high potential earnings, medical, vision and dental, sick pay and we close our doors for a day during the summer to celebrate YOU!

AREAS: Serving, Bartending and Drink Running

WHAT YOU WILL DO: Consistently provide a first-class experience to our guests through exceptional interpersonal serving and technical beverage mixing skills. Make specified delicious alcoholic and non-alcoholic beverages for our guests and develop positive relationships in all standard forms of communication.

• Promote and sell all Big Al's promotions to all guests and participate in up selling the guest experience.
• Required to run all alcoholic beverages to the guest.
• Wait and take orders at tables, cashing out at tables. Provide table side service to supplement food runners.
• Properly handle cash and other financial transactions.
• Help facilitate parties through the Party Hub.
• Ensure bar is clean, stocked, organized, and drinks are made per recipe specifications.
• Clean and ensure availability of glassware; requires proper and safe use of dishwasher.
• Sanitizing and lane/table scaping.
• Complete daily bartender log to include service issues, cut offs or other alcohol related incidents.
• Understand and assist management with all music and video entertainment and video lottery.
• Organize and maintain cleanliness of keg room and storage rooms. Will be responsible to correctly change and be required to team lift a full keg. May lift empty kegs singularly.
• Required to wipe down and bus tables as needed.
• Ensure all alcohol serving laws and Big Als alcohol policies are being adhered to for all guests and staff.
• Always provide exceptional guest service and ensure guests receive all food and beverage as ordered.
• Assist with opening and/or closing our center and bars.
• Required to follow all safety procedures and practices and follow PPE protections to ensure personal and guest safety from potential hazards.
• Required to help maintain a clean, organized, and sanitary environment. Will remove garbage and recycle when needed, will participate in cleaning duties such as sweeping, wiping down equipment and furniture, mopping, replenishing sanitary items and more.
• Other duties as assigned as it relates to the team environment.
• Reliable; consistently at work and on time.

SCHEDULE: Must be able to work nights, holidays, and weekends. Overtime may be required during busy seasons.

EDUCATION and/or EXPERIENCE: at least six months bartending and customer service experience is required.

WHAT YOU NEED TO DO THE JOB:

• Preferred knowledge of Toast, KDS or other POS systems.
• Intermediate skills in MS office programs
• Must demonstrate a high comfort level with in-person interactions with guests and others
• First-class level of guest service and recognizing signs of intoxication skills
• Active participant of an inclusive team culture
• Cash handling and sales skills
• Awareness and advocate of safety
• Food Handlers Certification and Alcohol serving certification
• Must be 21 years or older

PHYSICAL DEMANDS:

• Stand/Walk: Frequently
• Lift up to 25lbs: Frequently
• Lift up to 50lbs: Occasionally
• Lift 50lbs or more: Team lift only
• Bending, stooping: Frequently
• Reaching, Pushing, Pulling: Frequently
• Hot/Humid environment: Frequently
• Exposed to loud noises: Constantly