It’s an amazing time to join Lakeland Communicationsas we continue to grow and shape our communities through fiber optic deployment. We need an enthusiastic and personable individual to provide network and technical support for internal and external customers. This role is extremely varied:

• Assist with the installation, repair, and maintenance of a variety network and communications equipment and systems.
• Test repaired, newly installed or updated equipment including switching and network equipment to ensure that it functions properly and conforms to specifications.
• Use a variety of test equipment to isolate, identify, and analyze equipment trouble and take appropriate maintenance action.

We won’t leave you hangin’. You’ll have the support you need from other smart people to be a success. However, we do need some things from you:

• A passion for technology and a knack for troubleshooting.
• Strong communication skills - you will be talking to our customers - and a desire to provide exceptional customer service.
• A strong craving to learn new technical skills and have fun doing it!

Keyword dump for you über-techies: ADSL, VDSL, Metaswitch, LAN/WAN, Calix, Adtran, SIP, VLAN, Layer 2, Layer 3, VOIP, GPON, Docsis, data circuits, FTTH, DSLAM, Hosted Phone Systems, Cisco, Cat 5E, ISDN, span lines, ADSL, Hi-Caps, fiber optics, ATM, Ethernet, OTT, SONET, WIFI

What’s in it for you?

• A collaborative, customer-centric work environment where your opinion matters
• Ample technical training opportunities
• Varied and interesting work
• A work-life balance
• Service discounts
• Our comprehensive benefits package encourages employees and their families to build a lifelong relationship with us!

In the heart of beautiful Northwest WI and headquarted in Milltown for well over 100 years, Lakeland Communications is one of the area’s premier employers as a regional provider of integrated communication services (data, video, voice) delivered by state-of-art fiber optics.

If a challenging technical position with customer contact enthuses you and you have experience with IT or deploying telecom/broadband technology, coupled with a passion for to learning new technologies; we need to talk! Please upload your resume for our HR partner at B Squared Consulting.

Your resume should include your personal email address, phone number, and describe your experience with the responsibilities listed in this posting.

Job Type: Full-time

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Tuition reimbursement

Schedule:

• Monday to Friday

Work Location: One location

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