Job Summary: Computer Operations Specialist
This position requires someone with a positive attitude wanting an office based position. It requires positive interfacing with customers, vendors and various departments. Understanding desktop and server/networking is a must in obtaining this position. The position will coordinate and maintain assigned processing systems and procedures, ensuring that efficiency and user satisfaction are maintained. This position will report to the Plant Manager.
Supervisory Responsibilities:

• None.

Duties/Responsibilities:

• Acts as liaison on technical matters between the operations division and applications/systems analysts, manufacturers’ representatives, company managers, and other appropriate staff.

• Identifies performance problems with assigned equipment, coordinates and schedules repairs, and recommends alternate hardware options with the approval of management.
• Schedules and organizes testing procedures and processes for new and modified applications and software systems.
• Recommends modifications to programming sequences and/or hardware as necessary to reduce processing time.
• Coordinates, evaluates, and adjusts processing schedules considering available equipment, staff, and job priorities.
• Develops, compiles, maintains, and analyzes production statistics.
• Develops and monitors schedules and procedures for hardware maintenance.
• Office desktop focused
• Working with label development and printing for product exporting
• Running reports for customers and management staff.
• Customer focused and able to strategically problem solve
• Performs other related duties as assigned.

Required Skills/Abilities:

• Excellent verbal and written communication skills.
• Extremely proficient in Microsoft Office Suite or related software.
• Knowledge of computers, networking, and electronics.
• Ability to identify the cause of processing problems and delays and to establish corrective actions.
• Ability to research and evaluate numerous elements and alternatives.

Education and Experience:

• Progression through computer operator positions or equivalent experience required.

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Able to tolerate occasional hot and cold environments on the production floor
• Must be able to lift up to 25 pounds at a time.

Job Type: Full-time

Pay: $50,000.00 - $55,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

COVID-19 considerations:
Masks are not mandatory for our employees at this time but optional if you wish to wear one. Normal sanitation and covid precautions are observed.

Education:

• High school or equivalent (Preferred)

Experience:

• Windows: 2 years (Required)
• Active Directory: 2 years (Preferred)

Work Location: One location

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