At Vicon we are building the security and monitoring solutions of the future through inventive product design and innovative engineering. With a long and rich history serving key security and monitoring needs of some of the most important institutions in America, our exactness and ability to execute are pivotal to our core organizational mission. Our mission is to build the best video security solutions to create a safer and smarter world.

We are seeking an Epicor Systems Administrator, which is a techno functional role that will act as the first point of contact with any issues in the Epicor system. They understand the system from a back and front-end perspective. They will be mainly responsible for handling the design, maintenance, performance, improvements, and configurations of the Epicor system. This individual will provide support for business processes, applications, and works with all staff levels. This position reports to the COO.

ESSENTIAL DUTIES:

• Management and oversight of ERP system, and other systems as applicable.
• Training, development, and/or management of ERP support staff
• Front-line person and in charge of providing the best practices to ERP systems users
• Manage and resolve support issues for the ERP system ranging from end-user application questions to technical problem resolution
• Manage user and security roles in compliance with defined procedures
• Document and develop technical processes within ERP related systems, such as workflows, alerts, validations, etc
• In charge of Epicor systems support and training for all staff
• Set up workflows and alerts to streamline operations and add value to Epicor core applications
• Create Epicor global reports and searches
• Collaborate with functional departments such as Operations, Sales, Finance & Accounting, IT etc. to improve usability, system controls, and business processes.
• Assist with Epicor upgrades, including participation in testing groups to test new modules/features before upgrades
• Other tasks and responsibilities as assigned

EDUCATION REQUIREMENTS:

• Bachelor's degree in Information Systems, Business Administration, Accounting, or related field preferred
• Minimum of 5 years ERP systems required
• MUST have Epicor experience
• Minimum of 4 years of systems administration experience required
• Experience in web and mobile applications support required

Job Type: Full-time

Pay: $100,000.00 - $120,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

Experience level:

• 4 years

Schedule:

• 8 hour shift
• Monday to Friday

Application Question(s):

• What are your annual salary requirements?

Experience:

• ERP systems: 4 years (Required)
• Epicor: 1 year (Required)

Work Location: Hybrid remote in Hauppauge, NY 11788

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