Monday - Friday, 8:00 am to 5:00 pm

​This position is based out of our office in Kettering, OH

HOW YOU'LL MAKE A DIFFERENCE:

At Alternate Solutions Health Network, we care for patients where they spend the majority of their time – in their homes. Today we care for patients who need skilled home care and hospice services. You won’t find our brand in many places because we partner with health systems, jointly running home health and hospice agencies that use their brand. This is part of our strategy. By being part of the health system team, we can ensure each patient has a well-coordinated care plan that remains consistent whether the patient is seeing their primary care physician, receiving treatment in a hospital, or under our care in the home.

The Systems Administrator II, is a member of the IT Infrastructure team responsible for implementing and maintaining a high performance, highly available environment supporting users throughout the organization. The Systems Administrator II will present recommendations for moderately complex challenges and business needs, will design, implement, operate, and improve services enabling our employees to deliver the best care to our patients. You will have the opportunity to make a large impact to the organization by introducing, and/or improving upon existing, technology solutions and increase your skills by working with new technologies.

WHAT WE OFFER:

We provide medical, dental, and vision insurance with flexibility for you to select what works best for you. Eligible teammates receive paid time off and may participate in the 401K, if they choose. Historically the company has matched 401K contributions which helps build your nest egg even faster. Finally, our benefit program includes company paid life, disability insurance, and a robust Employee Assistance Program.

HOW YOU'LL WORK:

You’ll will present recommendations for moderately complex challenges and business needs. You will design, implement, operate and improve networking and network services including switches, routers, firewalls, monitoring and alert, configuration management, and servers. You’ll have the opportunity to make a large impact to the organization by introducing, and/or improving upon existing, technology solutions and increase your skills by working with new technologies.

MAJOR AREAS OF RESPONSIBILITY:

• Operation: Provide a secure, high performing and highly available environment for clients and servers. Proactively address potential capacity issues by purchasing required licenses and hardware. Establish infrastructure in new office locations and perform migrations where required.
• Performance: Identify areas of opportunities, propose and implement solutions. Identify, measure and report on key performance indicators for the environment.
• Improvement: Improve work quality by creating standard operating procedures and gaining adoption. Improve effectiveness of team members by promoting an environment of knowledge sharing.
• Communication: Establish and maintain effective professional relationships across the business and with external business partners. Communicate service impacting events to customers and stakeholders.
• Troubleshoot: Timely awareness, prevention and resolution of service impacting events through active monitoring and alerting. Identify areas of opportunities, propose and implement solutions. Technical resolution for escalated complex technical issues.
• Policy: Compliance and adherence to all company policies and procedures

HARD & SOFT SKILLS:

• Compassionate communicator with a positive attitude.
• Patience is a virtue when working with teammates and customers.
• Attention to detail is critical, as is being observant and following directions.
• Problem solving and create solutions to drive to a course of action.

REQUIREMENTS

• Demonstrates and promotes ASHN Core Values
• 6+ years relevant work experiences
• 5+ years Installation, Configuration, and Troubleshooting Applications
• 5+ years Windows Server Installation, Configuration, and Troubleshooting
• 3+ years Cloud Infrastructure Administration (AWS, Azure)
• 3+ years Microsoft Office 365 Administration
• Demonstrated success creating and deploying process automation (PowerShell, Python, JavaScript, JSON, etc.)
• Demonstrated ability to develop and report on key performance indicators (KPI’s)
• Demonstrated ability to deliver results with multiple concurrent projects
• Demonstrated ability to solve complex technical problems
• Demonstrated success creating and maintaining a high performing, highly available and resilient environment
• Excellent communication and documentation skills
• Ability to work effectively in a team environment while being self-motivated and independent
• Positive attitude and ability to technically mentor other team members
• Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint, Visio, OneNote)
• 2+ year college degree in relevant field of study or equivalent working experiences

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekend availability

Experience:

• VMWare: 1 year (Preferred)
• Linux: 1 year (Preferred)
• Cloud infrastructure: 1 year (Preferred)
• process automation: 1 year (Preferred)

Work Location: One location

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