JOB SUMMARY:

The Office Manager will oversee the general administrative function and activities of the office. This position will also supervise and coordinate third-party billing and the application of payments for the business office.

Supervisory Responsibilities:

• Oversees the daily work activities of the office.
• Trains, evaluates, and initiates disciplinary action for supervised employees. Ensures that employees report to work on time and complete time sheets.

Duties/Responsibilities:

• Coordinates the insurance billing function of the business office, and sees to the proper application of patient, insurance, and other payments, including insurance benefits and eligibility, claims submission, posting/balancing, insurance follow-up/resolution, and client/account communication.
• Prepares weekly and monthly reports on third-party billings, accounts pending diagnoses, and late charges.
• Performs Billing Clerk and Cashier duties and oversees petty cash fund.
• Provides clerical support when needed to assist front staff with assigned administrative duties such as answering phones, scheduling clients, and preparing documents.
• Maintains office files; implements an efficient system for other staff to access files and records.
• Performs other clerical or supervisory duties as assigned.

Required Skills/Abilities:

• Ability to deal professionally, courteously, and efficiently with the public and to remain calm under stress.
• Ability to work various shifts and cover front and back office as needed.
• Knowledge of all confidentiality requirements regarding patients and strict maintenance of proper confidentiality on all such information.
• Must be able to type at least 55-60 wpm and use a 10-key calculator.
• Knowledge of medical terminology and spelling and office ethics.
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Proficient with Microsoft Office Suite or Google Office Suite.

Education and Experience:

• High school diploma or equivalent required.
• Associate’s degree in office administration or related field preferred.
• Must have at least three years of management experience in an office setting, preferably with supervisory responsibilities in a health care facility.

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.

ABOUT US:

Therapy Solutions is a locally owned clinic. We provide physical, occupational, and speech therapy as well as mental health counseling, athletic training, long term care services, and occupational health. Through all these services, we strive to bring hope and healing to our community.

At Therapy Solutions we believe in the inherent dignity and worth of everyone who walks through our doors. We hope to give our clients hope and healing so they will be able to “Take Their Life Back.”

For more information about our clinic, please visit our website at www.therapy-solutions.net.

Job Type: Full-time

Pay: $23.00 - $30.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Healthcare management: 3 years (Preferred)
• Supervising: 3 years (Preferred)
• Insurance verification: 3 years (Preferred)
• Medical billing: 3 years (Preferred)

Work Location: One location

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