Job Summary:

QTC is seeking an Operational Improvement Technical Project Manager. The Innovation and Operational Improvement Department is responsible to transform the current business to become more sustainable, innovative, and inclusive through strategic planning, in-depth analysis of key issues, and interprofessional collaboration.

The Technical Manager of the Operational Improvement team is responsible for the strategic oversight, project management, execution, and delivery of innovative solutions (from concept to end-users) supporting all QTC Divisions. This leader is responsible for advanced ideation projects, including product and process solutions, and is responsible for bringing all assigned innovative advanced concept briefs to executable implementation. This role requires a creative problem-solver, strong in understanding business strategy. The individual must have the ability to collaborate and communicate with all divisions within QTC, manage multiple projects, and innovate, in order to allow the business to become more agile and responsive to ever-changing business and client needs. This is an unique role that requires the ability to work cross-functionally, innovate with a global mindset, and develop products and processes that will drive positive change across the entire organization. Success for this role will be delivering innovative solutions with a robust process and structure. This role is also responsible to manage metrics, and conduct analysis and reporting to senior leadership. This individual will ensure ongoing coaching, developing, and training of team members for a productive work environment.

Essential Duties and Responsibilities:

• Serves as in-house authority on innovation project management principles and knowledge areas: Scope, time, cost, quality, communication, risk, and stakeholder management
• Support and maintain project management framework including standards, tools, and procedures for reporting and record-keeping
• Consultative role to subject matter experts throughout the company, bridging their expertise to various strategic initiatives across the enterprise
• Recognize new innovation project opportunities based on current trends, gaps, and client feedback.
• Act as a link between the innovation initiatives and the enterprise to screen new ideas and business opportunities
• Lead/Manage the innovation pipeline and team. Is responsible for the oversight and growth of the Operational Improvement team
• Close collaboration with both internal and external stakeholders as defined by a project
• Responsible for maintaining financial discipline for each project and maintaining the budget allotted for each initiative
• Future-proofing the business; seeing what comes next and helping to prepare the organization to navigate through the upcoming potential trends
• Perform other duties and responsibilities as assigned

Competencies:

• Exceptional data analytic skills
• Project Management experience and Lean Six Sigma knowledge
• Ability to work independently with tight deadlines
• Advanced communication skills, both verbal and written
• Effective time management and operates with a sense of urgency
• Critical thinking skills with problem-solving expertise
• Goal and execution oriented
• Positive and team-oriented attitude with a proactive approach.
• Ability to work well under pressure, anticipate needs and challenges, and respond to changing demands
• Ability to work across a diverse range of teams and departments, understand and account for different perspectives, and respond appropriately to varied audiences.
• Strong, confident, and compelling communication
• Ability to present ideas and project progress effectively
• Technical expertise, preferred
• Experience in implementation of technical projects and Agile Project Life Cycle management
• Comfortable with technical design and architecture concepts for scaled delivery
• Has previous experience in platform based delivery

Pay and Benefits:

Salary range: $105,000 - $129,000

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, performance-related bonuses, health and wellness programs, student loan repayment and tuition reimbursement, paid leave and retirement. More details are available here.

The QTC pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Education and/or Experience: (includes certificate & licenses):

• Bachelor’s degree from an accredited college preferably in a healthcare related field or equivalent experience/combined education; Advanced degree preferred
• Minimum 7 years of relevant leadership experience
• Project Management experience, highly desired
• Must be able to successfully pass National Agency Check and Inquiries (NACI) background investigation

This job description supersedes all prior job descriptions and is intended to describe the general content and essential requirements for the position listed above. It is not to be construed as an exhaustive statement of requirements, duties and responsibilities. Management reserves the right to add or change the duties of this position as required at any time.

QTC Management Inc. is a VEVRAA Federal contractor and an Equal Opportunity Employer. The company has an ongoing commitment to affirmative action and the creation of a workplace free of discrimination, harassment and retaliation. The company recruits, hires, trains, and promotes individuals in all job titles without regard to race, color, creed, religion, ancestry, national origin, age, sex, sexual orientation, gender identity, people with disabilities protected under law, and protected veteran status.

Experience

• 7 - 15 years: PMP preferred

Education

• Bachelors or better
• Bachelors or better in Business Management

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)