Description

Union Jack Pub is currently interviewing professional bartenders/servers. As a bartender/server, you must be friendly, outgoing, and possess good communication skills. A guest’s dinner and/or bar experience should be equally enjoyable and you play a major role in the overall picture. Remember, consistency is a key element in a positive experience. We achieve this by always following recipes. Your individual personality should shine through—use it to your advantage. You should be organized, able to think and act quickly and effectively while retaining self-composure. Be guest sensitive and possess a sense of timing. Take pride in and show dedication to your job. Display integrity and honesty in all aspects of your employment.

Bartender/Server—Essential Functions

· Must be able to pass the Indiana Alcohol Test

· Welcome each guest personally within 30 seconds.

· Communicate with guests using clear and enthusiastic words, tone, and body language at all times. Make guests feel appreciated through your actions.

· Work as a team with all Union Jack Pub personnel to maintain an effective atmosphere and an efficient food and beverage service.

· Work with others to keep all areas cleaned and stocked to Union Jack Pub’s standards at all times.

· Mix, garnish, and serve alcoholic and non-alcoholic drinks for patrons of the bar and dining room following standard recipes.

· Ring drink orders into computer immediately, collect money from guests for drinks/food served, and make change.

· Arrange bottles and glasses to maintain an attractive display in agreement with UJP standards.

· Wash and sterilize glassware.

· Be attentive! Offer your assistance before the guest has to ask for it.

· Count drinks guests are served.

· Anticipate your guest’s needs. Follow the half-full rule when offering another drink. Be alert of guest signals (raising a hand, looking directly at you, etc) and acknowledge the guest so they know you will be right with them.

· Learn your guest’s names, occupations, and favorite drinks. This will make UJP a special place for them.

· Responsible service of alcohol. Should a guest reach the state you do not feel they should drive, we will supply a safe ride option. Do not hesitate to ask for management intervention if necessary.

· Take serving shifts as needed:

o Possess proficient knowledge of the menu to explain our offerings (both food and alcohol) to the Guests

§ Inform Guests of current food promotions and specials

§ Answer questions

o Accurately enter food and beverage orders into POS quickly and prior to serving

o Serves food and beverages to Guests in a timely manner, which includes retrieving food orders from the kitchen and transporting them to the Guests in the servers’ section as well as for any other section in the restaurant

o Follow alcohol awareness procedures for identifying age, preventing intoxication, and dealing with intoxicated Guest and adheres to all company related alcohol policies

o Maintains table appearance by pre-bussing, checking drink levels, removing clutter, and providing adequate napkins

o Performs shift change and/or opening or closing duties

· Adheres to all company safety and sanitation policies and procedures.

· Assists other Team Members as needed

· Portrays a favorable image of Union Jack Pub at all times

Qualification Standards

· Strong work ethic and full commitment to Guest satisfaction

· 100% commitment to teamwork approach

· 2+ years of serving experience

· Alcohol License required

· Knowledge of craft beer preferred

· Ability to operate POS

· Neat, clean, and professional appearance

· Ability to stand/walk 100% of shift

· Ability to deliver plates, food, and clear tables which may require lifting up to 30 lbs.

· High School diploma or GED required

· Ability to read, write, and speak English

Job Types: Full-time, Part-time

Pay: $20.00 - $32.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Restaurant type:

• Casual dining restaurant

Shift:

• 8 hour shift
• Day shift
• Night shift

Weekly day range:

• Weekend availability

Ability to commute/relocate:

• Indianapolis, IN 46220: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Restaurant: 1 year (Required)

Work Location: In person

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