Job Description:

We are seeking a Marketing Engineer create supporting assets to educate and facilitate adoption of our mission critical Enterprise Identity, Credential, and Access Management (ICAM) services program. As the Marketing Engineer, will become a subject matter expert to educate stakeholders about our cybersecurity services and how to use them. You will work cross-functionally to create materials to drive understanding and facilitate adoption of our services and capabilities. You will also enable the feedback loop from our customers to help shape our backlog of future product improvement efforts.

The GEOAxIS system provides Identity, Credential and Access Management for all web applications. GEOAxIS enables online, on-demand, access to NGA GEOINT content based on user’s authoritative attributes/roles. Our Mission is to maintain highly available ICAM services for protecting those critical mission applications across all security domains. The GxNext contract was awarded in 2021 and runs until 2031.

As a Technical Marketing Engineer, you’ll be the face of GxNext. Day-to-day, you’ll work in Chantilly, Virginia alongside cross-functional members of the team to meet deadlines and support consumers of GEOAxIS services all over the world!

Responsibilities:

• Work collaboratively to create and plan effective marketing campaigns and material conveying the value and benefits of our services and capabilities
• Ability to take ownership of projects from beginning to end
• Prepare and present the latest baseline updates during user outreach sessions
• Develop various on-demand socialization, training, and integration resources (videos, slick sheets, tri-fold pamphlets, etc.)
• Create strategies to strengthen brand identity, awareness, and reputation
• Maintain a consumer engagement website illustrating how consumer applications can use our services
• Continuous learning of our enterprise ICAM system, capabilities, and the open-standards and technologies applied
• Apply technical knowledge to develop and maintain user guides, detailed services and capabilities descriptions, data flows, and interface descriptions
• Collaborate with Systems Integration Engineers on the program to become familiar with customer onboarding processes
• Create user-facing knowledgebase materials such as master list of integrated consumers and metrics and product release notes
• Coordinate requirements gathering with internal stakeholders for the development of enhancements and improvements, especially those requested or identified by customers
• Monitor internal and external feedback to determine needs for User Experience (UX) improvement
• Organize and lead usability testing with stakeholders and synthesize results into process improvements and development backlog items

Core Qualifications:

• B.S. degree or equivalent work experience with 4+ years of relevant work experience or Masters degree with 2+ years of prior relevant experience
• Active TS clearance, SCI/Poly eligible; must be a US citizen
• Demonstrated experience writing user-focused knowledgebase materials
• Demonstrated experience creating marketing materials (presentations, videos, etc.), describing technical capabilities, or as a key contributor to a marketing campaign
• Demonstrated experience presenting information to technical and non-technical audiences
• Experience creating training/education videos about technical subject matter
• Demonstrated experience organizing and leading software usability testing

Preferred Qualifications

• Demonstrated experience and familiarity with common Agile practices
• Demonstrated familiarity with one or more of the following ICAM concepts/standards:
• LDAP or MS Active Directory
• PKI and TLS/SSL
• OAuth 2.0
• OpenID Connect (OIDC)
• SAML
• SCIM
• Multi-factor Authentication
• Demonstrated familiarity with system administration concepts in support of RHEL, SE Linux, Windows, Apache
• Demonstrated familiarity with system administration concepts in Oracle Identity and Access Management (IdAM) suite (OAM and OUD) or similar ICAM products
• Demonstrated familiarity in identity management and governance, including single sign-on, identity federation, or enterprise directory architecture and design

Job Type: Full-time

Pay: Up to $85,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule:

• Monday to Friday

Education:

• Bachelor's (Required)

Experience:

• Marketing: 4 years (Required)

License/Certification:

• CompTIA Security+ (Required)

Security clearance:

• Top Secret (Required)

Work Location: One location

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